Privacy Policy of 49jili.ph

1. Introduction

1.1. 49jili.ph ("we," "us," "our," "the Platform") is committed to protecting the privacy of our users ("you," "your," "the Player"). This Privacy Policy describes the types of personal information we collect, how we use and protect that information, and the choices available to you regarding our use of your data.

1.2. This Privacy Policy should be read in conjunction with our Terms & Conditions. Together, these documents form the complete agreement governing your use of 49jili.ph and the handling of your personal data.

1.3. 49jili.ph processes personal data in accordance with the Republic Act No. 10173, also known as the Philippine Data Privacy Act of 2012, its Implementing Rules and Regulations (IRR), and other applicable Philippine laws and regulations concerning data protection.

2. Personal Data We Collect

2.1. 49jili.ph collects personal data that you voluntarily provide during account registration, identity verification, customer support interactions, and use of our services. We also collect certain data automatically when you access the platform.

2.2. The categories of personal data we collect include:

A. Information You Provide Directly

Data Category	Examples
Identity Data	Full name, date of birth, gender, nationality, government-issued ID number (e.g., PhilSys, passport, driver's license)
Contact Data	Email address, mobile phone number, residential address (city, province, barangay, zip code)
Account Data	Username, password (stored in hashed form), account preferences, security questions
Financial Data	GCash number, Maya account, bank account details (BDO, BPI, UnionBank, Metrobank, Landbank, PNB, Security Bank), debit card information (partial — we do not store full card numbers)
Verification Data	Scanned copies of government-issued ID, proof of address documents, selfie photographs for KYC verification
Communication Data	Messages sent to our customer support team via live chat or email, feedback, complaints, and survey responses

B. Information Collected Automatically

Data Category	Examples
Device Data	Device type, operating system, browser type and version, screen resolution, device identifiers
Usage Data	Pages visited, games played, time spent on the platform, click patterns, referral source
Transaction Data	Deposit and withdrawal history, wager amounts, game outcomes, bonus usage, account balance changes
Technical Data	IP address, approximate geographic location (city/region level), connection timestamps, session duration

2.3. 49jili.ph does not intentionally collect sensitive personal information such as religious beliefs, political affiliations, health data, or biometric data beyond what may be incidentally present in government-issued identification documents submitted during KYC verification.

3. How We Use Your Personal Data

3.1. 49jili.ph uses the personal data we collect for the following purposes:

• Account Management: To create, verify, maintain, and administer your 49jili.ph player account, including processing your registration, authenticating your identity, and managing your account settings.
• Service Delivery: To enable you to access and use the games, betting features, and other services offered on 49jili.ph, including processing deposits, withdrawals, and wagers in Philippine Peso (₱).
• KYC & Compliance: To verify your identity and age (confirming you are 21 years or older), comply with anti-money laundering (AML) regulations, and fulfill other legal and regulatory obligations applicable to online gaming operators in the Philippines.
• Customer Support: To respond to your inquiries, resolve complaints, provide technical assistance, and improve the quality of our customer service operations.
• Security & Fraud Prevention: To detect, prevent, and investigate fraud, unauthorized access, abuse of the platform, and other security threats to protect both you and 49jili.ph.
• Personalization: To customize your experience on 49jili.ph, including tailoring game recommendations, promotional offers, and platform settings based on your preferences and usage patterns.
• Communication: To send you important account notifications, service updates, promotional offers (where you have consented), and responsible gaming reminders.
• Analytics & Improvement: To analyze platform usage trends, monitor performance, conduct research, and improve the functionality, content, and overall user experience of 49jili.ph.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, including responding to lawful data disclosure requests from Philippine authorities.

4. Legal Bases for Processing

4.1. Under the Philippine Data Privacy Act of 2012 and its IRR, 49jili.ph processes your personal data based on one or more of the following legal grounds:

• Consent: You have given your consent for us to process your personal data for one or more specific purposes, such as receiving promotional communications from 49jili.ph.
• Contractual Necessity: Processing is necessary for the performance of our agreement with you — namely, to provide you with access to the 49jili.ph platform and its gaming services as outlined in our Terms & Conditions.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which 49jili.ph is subject, including AML regulations, tax reporting requirements, and gaming license conditions.
• Legitimate Interests: Processing is necessary for the legitimate interests of 49jili.ph, such as fraud prevention, platform security, service improvement, and business analytics, provided that such interests are not overridden by your rights and freedoms.

5. Data Sharing & Disclosure

5.1. 49jili.ph does not sell, rent, or trade your personal data to third parties for their marketing purposes. We may share your information only in the following circumstances:

• Service Providers: We engage trusted third-party service providers who assist in operating the 49jili.ph platform, including payment processors (such as GCash, Maya, and banking partners), hosting providers, customer support tools, and analytics services. These providers are contractually bound to protect your data and may only use it for the specific purposes for which it was shared.
• Game Providers: Third-party game studios and software providers whose games are offered on 49jili.ph may receive limited data necessary to operate their games, such as your player ID and wagering activity within their specific games.
• Regulatory Authorities: We may disclose your personal data to Philippine regulatory bodies, law enforcement agencies, or other government authorities when required by law, regulation, legal process, or a binding government request.
• Professional Advisors: We may share data with our legal counsel, auditors, and financial advisors in connection with legal proceedings, regulatory inquiries, or business transactions, subject to appropriate confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of 49jili.ph's assets, your personal data may be transferred to the successor entity, provided that the successor agrees to honor the terms of this Privacy Policy.

5.2. Any third party to whom we disclose your data is required to implement appropriate technical and organizational measures to safeguard your information. 49jili.ph conducts due diligence on its service providers and enters into data processing agreements where required by law.

6. Data Retention

6.1. 49jili.ph retains your personal data for as long as reasonably necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy. Specific retention periods depend on the nature of the data and the purpose of processing:

• Active Account Data: Retained for the duration of your active membership on 49jili.ph, plus a reasonable period thereafter to allow for account reactivation requests.
• Transaction Records: Retained for a minimum of five (5) years following the date of the transaction, in accordance with Philippine AML record-keeping requirements.
• KYC Verification Documents: Retained for a minimum of five (5) years following the closure of your account, as required by applicable regulations.
• Marketing Preferences: Retained until you withdraw your consent or unsubscribe from marketing communications.
• Technical Logs: Typically retained for up to twelve (12) months for security analysis and troubleshooting purposes.

6.2. Following the expiration of the applicable retention period, personal data shall be securely deleted, anonymized, or archived in accordance with 49jili.ph's data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.

7. Cookies & Tracking Technologies

7.1. 49jili.ph uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience, analyze platform usage, and support our security infrastructure.

7.2. The types of cookies used by 49jili.ph include:

• Essential Cookies: Necessary for the basic functioning of the website, such as maintaining your login session, processing transactions, and ensuring security. These cookies cannot be disabled without impairing core platform functionality.
• Performance Cookies: Collect anonymized information about how users interact with 49jili.ph, including pages visited, load times, and error messages. This data helps us improve platform performance.
• Functional Cookies: Remember your preferences and settings (such as language choice and display preferences) to provide a more personalized experience on 49jili.ph.
• Analytics Cookies: Help us understand user behavior patterns so we can improve content, game offerings, and the overall user journey on 49jili.ph.

7.3. You may control or disable cookies through your browser settings. However, please note that disabling essential cookies may prevent you from using certain features of 49jili.ph, including account login and transaction processing.

8. Your Rights

8.1. Under the Philippine Data Privacy Act of 2012, you have the following rights concerning your personal data held by 49jili.ph:

• Right to Be Informed: You have the right to be informed about the collection and processing of your personal data, including the purposes, scope, and method of processing.
• Right to Access: You have the right to request access to the personal data 49jili.ph holds about you, including a copy of such data in a commonly used format.
• Right to Correction: You have the right to request correction of any inaccurate or incomplete personal data. You may update most account information directly through your 49jili.ph account settings.
• Right to Erasure (Deletion): You have the right to request the deletion of your personal data, subject to our legal obligations to retain certain records (such as AML compliance records).
• Right to Object: You have the right to object to the processing of your personal data, including processing for direct marketing purposes. If you object, 49jili.ph will cease processing your data for that purpose unless compelling legitimate grounds exist.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider where technically feasible.
• Right to Lodge a Complaint: If you believe that 49jili.ph has violated your data privacy rights, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.

8.2. To exercise any of these rights, please contact our Data Protection Officer through the contact details provided in Section 12 of this policy. We will respond to your request within thirty (30) calendar days of receipt.

9. Security Measures

9.1. 49jili.ph implements a comprehensive range of technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

• SSL/TLS encryption for all data in transit between your device and our servers;
• AES-256 encryption for sensitive data at rest;
• Multi-factor authentication options for player accounts;
• Firewall protection, intrusion detection, and DDoS mitigation systems;
• Regular security audits and penetration testing by independent third-party firms;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Employee training on data protection and information security best practices;
• Incident response and disaster recovery plans.

9.2. While 49jili.ph takes all reasonable measures to protect your personal data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any breaches that may occur.

10. Protection of Minors

10.1. 49jili.ph is intended exclusively for individuals who are twenty-one (21) years of age or older. We do not knowingly collect, use, or store personal information from individuals under the age of 21.

10.2. If we discover that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete such data from our systems and close the associated account.

10.3. If you are a parent or guardian and believe that your child has provided personal information to 49jili.ph without your consent, please contact us immediately using the details in Section 12. Gambling is addictive. Know when to stop.

11. Updates to This Privacy Policy

11.1. 49jili.ph reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this page. For material changes that significantly affect how we handle your personal data, we may provide additional notice through email or an in-platform notification.

11.2. We encourage you to review this Privacy Policy periodically to stay informed about how 49jili.ph protects your personal information. Your continued use of the 49jili.ph platform after any changes to this policy constitutes your acceptance of those changes.

12. Contact Information

12.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 49jili.ph, please do not hesitate to contact our Data Protection Officer:

12.2. If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Republic of the Philippines.